(1) How to redeem your £10 Caffè Nero digital gift card
You will receive an email with your gift card details on day 1 of your Boundless membership. Follow the steps below to redeem it in the Caffè Nero app.
Step‑by‑step instructions
- Download the Caffè Nero app from the App Store (iOS) or Google Play (Android).
- Create an account in the app (or sign in if you already have one).
- Open the app and tap Settings in the bottom‑right corner.
- Under Loyalty, tap Gift Cards.
- Select Link a Gift Card.
- Enter your gift card number and PIN, then tap Add Gift Card.
- Your gift card will now appear in your Wallet and is ready to use. Tap Pay Now in‑store to redeem it.

Click settings in the bottom right corner

Under "Loyalty" click "Gift Cards"

Select "Link a Gift Card"

Add your Egift Number and Pin then select "Add Gift Card". Your Gift card will show up under "Wallet" > Pay Now.
Join Boundless Plus today to access you £10 Caffè Nero voucher
Troubleshooting: gift card credit not showing
If your gift card does not appear:
- Make sure your phone is running the latest iOS version (if using an Apple iPhone).
- Check that you have version 3.37.0 (13082) or later of the Caffè Nero app installed.
- Try deleting and reinstalling the app, then wait up to one hour.
- If the gift card still does not appear, contact Caffè Nero Support directly via the app.
(2) Additional T&Cs:
Effective Dates:
Monday 13 April 2026 – Sunday 10 May 2026 (inclusive)
Promotion Overview
New customers who join Boundless and purchase a Boundless Plus membership during the promotional period will receive a £10 Caffè Nero digital gift voucher.
1. Eligibility
To qualify for this promotion, applicants must:
Purchase a Boundless Plus membership between 13 April 2026 and 10 May 2026 (inclusive).
Complete a valid membership application with full payment.
The following are not eligible for this promotion:
Individuals joining on a standard Boundless (non‑Plus) membership.
Bulk or third‑party membership applications.
2. Reward Details
Eligible new members will receive a £10 Caffè Nero digital gift voucher.
The voucher is non‑transferable, non‑exchangeable, and cannot be redeemed for cash.
Use and redemption of the voucher are subject to Caffè Nero’s own terms and conditions.
3. Reward Delivery
The voucher will be sent to the email address registered on the member’s Boundless account.
Boundless aims to deliver the voucher within 30 days of membership activation.
Boundless is not responsible for delays caused by incorrect or incomplete member information.
4. Membership Terms
All memberships obtained through this promotion remain subject to standard Boundless membership terms and conditions, including but not limited to:
Eligibility requirements related to public sector or civil service affiliation.
Cancellation policies and benefit entitlements.
Full membership terms are available on the Boundless website.
5. Fraud Prevention
Boundless reserves the right to withhold or withdraw the reward if:
An ineligible individual attempts to claim it.
False or misleading information is provided.
The promotion is misused or abused in any way.
6. Changes to the Offer
Boundless by CSMA reserves the right, at its sole discretion and without prior notice, to:
Withdraw the promotion at any time.
Amend these Terms & Conditions.
Substitute the reward with one of equal or greater value.
7. General
By joining Boundless under this promotion, members are deemed to have accepted these Terms & Conditions.
These Terms & Conditions are governed by the laws of England and Wales.
For any queries, please contact Boundless Member Services.